Terms & Conditions

  1. We can arrange any collecting point within Sitges and/or Barcelona city centre.
  2. 50% deposit required when making a booking with Open Guide Tours. Outstanding balance to be settled on the day of the tour.
  3. The entrance/tickets to Montserrat Museum, Cable Car (San Joan and Santa Cova) and Funicular are not included on any of the tour rate and should be paid directly by the customer at the time of using these attractions.
  4. Children up to 5 years of age no charge. Between the ages of 6 and 12 pay only 50%. Above the age of 12 pay normal adult rate.
  5. The Montserrat Tour is designed to take up to 2 hours and 30 minutes. If you require any longer than the stipulated time, we kindly ask you to advise your driver/guide and an excess fee of € 20 per hour per group will apply.
  6. A minimum of 2 people are required to book a tour.
  7. If the need to hire a second and/or bigger transportation arises, the cost of the hire will be passed onto the customer.
  8. For bookings where the second transportation has been hired and agreed between the customer and Open Guide Tours, 50% of such costs will be retained by Open Guide Tours in the event of customer cancellation.
  9. Cancellation Policy: 24 hours before the tour takes place full refund is given. On the day of the tour no refunds.
  10. Tour dates and itineraries may change due to weather conditions and/or other factors beyond our control.
  11. A fee of € 25 per person will be added to the tour rate for pick-up and/or drop-off in Barcelona, each way.
  12. Customers with reduced mobility or in need of special attention, we kindly request you to advise us at the time of making the booking.
  13. Open Guide Tours reserves the right to review and make any changes to the rates published on the web site at any time without any previous notice.

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